Terms of service

Terms of Service

Last updated: 3 October 2026

Welcome to GlobalGoods. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About GlobalGoods

GlobalGoods operates an online retail store offering products for purchase through our website.

Throughout these Terms, the words “we,” “us,” “our,” and “GlobalGoods” refer to GlobalGoods. The words “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Using Our Website

By using our website, you confirm that:

  • You are legally capable of entering into a contract.

  • Any information you provide to us is accurate and up to date.

  • You will use our website only for lawful purposes.

  • You will not attempt to interfere with, damage, or gain unauthorised access to our website or systems.

We reserve the right to refuse service or restrict access to our website where reasonably necessary.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device or screen.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order is not considered accepted until we have confirmed it.

We reserve the right to cancel or refuse an order where reasonably necessary, including where:

  • A product is unavailable.

  • There is an obvious pricing or listing error.

  • We suspect fraudulent or unauthorised activity.

  • We are unable to fulfil the order for reasons outside our reasonable control.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

5. Prices and Payments

All prices displayed on our website are shown in the applicable currency and may be changed at any time.

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to process payments. We do not knowingly store your complete payment card details on our own systems.

6. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on our website.

Estimated delivery times are provided as guidance and may vary due to circumstances outside our reasonable control, including carrier delays, customs procedures, weather, or other unforeseen events.

Please refer to our Shipping Policy for further information.

7. Returns and Refunds

Our returns and refunds are governed by our Refund & Return Policy.

Nothing in these Terms limits or excludes any consumer rights that cannot legally be excluded.

8. Your Responsibilities

You are responsible for providing accurate delivery and contact information when placing an order.

GlobalGoods cannot be held responsible for delays or additional costs resulting from incorrect or incomplete information supplied by the customer.

You must not use our products or website for unlawful purposes.

9. Intellectual Property

All content on our website, including but not limited to:

  • Logos

  • Brand names

  • Images

  • Graphics

  • Product descriptions

  • Website design

  • Text

is owned by or licensed to GlobalGoods unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit our website content without our prior written permission.

10. Third-Party Services and Links

Our website may contain links to or use services provided by third parties.

We are not responsible for the content, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and conditions.

11. Limitation of Liability

To the extent permitted by law, GlobalGoods will not be responsible for indirect or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.

12. Website Availability

We aim to keep our website available and operating properly, but we do not guarantee that it will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify the website for maintenance, security, updates, or other operational reasons.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

14. Governing Law

These Terms are governed by the laws applicable to the jurisdiction in which GlobalGoods operates, subject to any mandatory consumer protection rights that apply to you.

If you are a consumer, nothing in these Terms is intended to remove or restrict rights that you are legally entitled to have.

15. Contact Us

If you have any questions about these Terms of Service, please contact GlobalGoods Customer Support using the contact details provided on our website.

GlobalGoods
Customer Support